Protecting your private information is our priority. This Statement of Privacy applies to ontrackhq.com and Smart Software LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Smart Software LLC include ontrackhq.com and OnTrack. The OnTrack website is a ecommerce site. By using the OnTrack website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, OnTrack may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address

If you purchase OnTrack's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

OnTrack collects and uses your personal information to operate its website(s) and deliver the services you have requested.

OnTrack may also use your personally identifiable information to inform you of other products or services available from OnTrack and its affiliates.

OnTrack Extension

All extension permissions are required in order to automate user's work process.

  • "storage" - is used to save private user's data on browser.
  • "tabs" - extension needs this permission to open websites in new tab to perform work or close tabs when automation ends.
  • "debugger" - is required to perform automated actions - mouse click, move mouse, dispatch key events etc.
  • "alarms" - Set schedule for automation so that user does not have to initiate the run.
  • "cookies" - are used if user chooses to run automations using multiple accounts in one website.
  • "webNavigation" - is used for detecting whether new tab has been opened.
  • "downloads" - are used for automations that perform file downloads in the process.
  • "<all_urls>" - extension needs to access any website that user wants to automate. Extension takes website screenshots and reads website HTML in order to find elements which are needed for automation.
Sharing Information with Third Parties

OnTrack does not sell, rent or lease its customer lists to third parties.

OnTrack may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to OnTrack, and they are required to maintain the confidentiality of your information.

OnTrack may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on OnTrack or the site; (b) protect and defend the rights or property of OnTrack; and/or (c) act under exigent circumstances to protect the personal safety of users of OnTrack, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by OnTrack. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the OnTrack website.

Use of Cookies

The OnTrack website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize OnTrack pages, or register with OnTrack site or services, a cookie helps OnTrack to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same OnTrack website, the information you previously provided can be retrieved, so you can easily use the OnTrack features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the OnTrack services or websites you visit.

Security of your Personal Information

OnTrack secures your personal information from unauthorized access, use, or disclosure. OnTrack uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

OnTrack does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, OnTrack may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from OnTrack or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from OnTrack, you may opt out of such communications by "replaying STOP" or "clicking on the UNSUBSCRIBE button".

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

OnTrack reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

OnTrack welcomes your questions or comments regarding this Statement of Privacy. If you believe that OnTrack has not adhered to this Statement, please contact OnTrack at:

Smart Software LLC 3355 Lenox Rd Suite 750
Atlanta, Georgia 30326

Email Address: kestas@ontrackhq.com

Telephone number:
6787027109

Effective as of May 28, 2019